Generation is a 5-year-old program started by McKinsey & Co. that partners with employers to train young adults and connect them to the job market. The innovative model operates around the world and came to Cleveland for the first time last year, thanks to the partnership with Y.O.U.

For many people, the New Year signals a fresh start, an opportunity to begin anew -- only this time, more deliberately, more wisely.

Shanice is 23 years old. She is shy and doesn’t like to talk about herself. But if you press her, she’ll say she's nice and caring, a little bit quiet. She loves people and animals. She is working toward her GED. She has a part-time job.